1.On-campus Accommodation and Booking Instructions

To whom it may concern:

Hello. Welcome to Shanghai Jiao Tong University. If you are going to apply for the international student apartment, please make your reservation online. Detailed information are as follows:

1.1 About Apartment Buildings for International Students

Minhang Campus: Nanyang Beiyuan International Student Apartment, No 9. Apartment Building;

Xuhui Campus: Tao Li Yuan;

All rooms are equipped with an air conditioner, basic furniture, a private bathroom with hot water (24 hours), and a campus network. Equipment and bathroom facilities in each room would differ due to different room types in varied buildings and campuses.

Note: No.9 apartment building on Minhang Campus is only available for first-year undergraduate international students and university-level exchange studentson Minhang Campus.

1.2 Charging Standard for Accommodation (unit: yuan (RMB)/person)

Notes: 

1. The charging standard was approved by the 2(nd) Meeting of SJTU Financial Leadership Group in 2020.

2. he on-campus international student dormitory only accepts complete bookings based on fixed periods (i.e., booking for the entire autumn semester). 

3. Notice for students residing on Xuhui Campus:

Most rooms in Tao Li Yuan have independent air conditioning, but a few rooms have central air conditioning (See table below). As the central air conditioning is operated with a single switch, students who book a central air conditioning room need to share the room's electricity bill, even if they do not use it. If you do not want to bear this cost, please do not book a central air conditioning room.

1.3 How to Reserve

4. Accommodation reservation periods are subject to the notices published annually by the accommodation management department. Reservation Time: reservations should be made on a ‘first-come, first-served’ basis.

5. Website: http://dormnew.sjtu.edu.cn

6. Username: Student Number (please refer to the offer)

7. Password: The last six digits of your passport number (from left to right; for example, if your passport number is AK5123B4, the password will be 5123B4; if the passport number is shorter than six digits, 0 should be added before the first digit. For example, if your passport number is 1236, the password will be 001236; if you do not have a passport, the password would be your birthday in the form of YYYYMMDD)

1.4 Payment Instructions

To complete the reservation, you need to pay in advance. Please pay attention that:

8. Full payment of the accommodation fee is required at the time of booking. The reservation would only be valid after the payment.

9. Payment should be On Time, otherwise the system would be automatically inaccessible and the order will be invalid.

10. You can pay the fee via Alipay, WeChat, or with a bank card with logos such as UnionPay, Master, Visa, American Express, etc. Please make sure your account has been authorized for online payment service.

11. If you pay by credit card through an international card organization channel such as Master, Visa or American Express, you will be charged a certain commission by the international card organization and bank. Therefore, it is recommended to pay via Alipay, WeChat or any bank card with the UnionPay logo so that you can enjoy a free handling fee.

12. It is advisable to make reservations and payments via Internet Explorer. If any error occurs during the payment process, you can try to refresh the webpage or use another browser.

13. Once the payment is finished, please wait until the page automatically jump to the “payment success page”. Click “Personal Center” and if you can see the paid order, it indicates that the reservation has been finished successfully.  

14. If you have any problems during the payment, please contact us through email and indicate your student number (refer to the admission letter) in the subject of the email. We will try our best to assist you.

1.5 On-Campus Accommodation Registration

According to the relevant laws of China, international students are required to complete the check-in registration by presenting valid documents such as their passport, admission letter, and registration certificate. Detailed information is as follows:

You will receive the Registration Form of Temporary Residence for Foreign Visitors after finishing the registration. Please keep it well after receiving it.

1.6 Other Instructions

15. If you arrive before this date or remain unregistered, you shall arrange your accommodation on your own. If you fail to arrive on time, the reservation would be canceled automatically. If you wish to keep the reservation, please contact us through email.

16. If the room you book is not available due to special circumstances, we will arrange a similar room for you.

17. Students who have made their reservation successfully could not switch rooms as long as the order is valid. Please respect your roommate’s habits if you have chosen a double room.

18. For information regarding the introduction of international student dormitories, fee management regulations, and dormitory management regulations, please refer to the help documentation available at http://dormnew.sjtu.edu.cn. You are deemed to have understood and agreed with the aforesaid information and regulations when you make the reservation. You are expected to sign an accommodation contract with us before making the payment. Please read carefully and follow the provisions in the contract.

19. According to Article 10 in International Student Accommodation Regulatory Rules of Shanghai Jiao Tong University (Revised in 2023), we will give priority to the accommodation demands of freshmen, which means The on-campus accommodation for students in their second year or beyond will not be guaranteed.

20. According to the decision approved by the 2(nd) Financial Leadership Group Meeting2020, the accommodation fees for international students does not include bedding. You can go to the supermarkets around the campus to buy bedding: Minhang Campus: Auchan Supermarket (Minhang Store), Yonghui Supermarket (Longhu Store), Wumart (Wujing Store); Xuhui Campus: Jishengke Supermarket (Panyu Road Store), Walmart Supermarket (Tianlin Store)).

21. The receipt of accommodation fee can be downloaded and printed from the reservation website.

22. The on-campus international student dormitory only accepts complete bookings based on fixed periods (i.e., booking for the entire autumn semester). Full payment is required before check-in. Requests for check-in prior to payment, due to reasons such as delayed scholarship disbursement, lack of credit cards, or not having a bank account, will not be accepted.

23. International students who have successfully reserved a dormitory but choose not to check in for personal reasons can apply for a refund of the room fee. If the application is made before the accommodation contract becomes effective, the full room fee will be refunded; After the contract becomes effective, the application shall be submitted at least 3 days in advance via email or in writing to the ISSC. The refund amount will be the difference between the amount paid and the accommodation fees incurred, with the fee standard based on short-term accommodation prices.

24. During winter or summer breaks, students who have not made room reservations are required to complete the check-out process at the front desk. It is necessary to remove all personal belongings and luggage from the dormitory.

25. Water and electricity charges within the dormitory need to be paid and recharged by campus card, please ensure that your campus card balance is sufficient.

If you have any questions, feel free to contact the International Student Service Center. The contact information is as follows:

Xuhui Campus: issc_xuhui@sjtu.edu.cn, +86-21-62933305
Minhang Campus: issc_minhang@sjtu.edu.cn, +86-21-34203955
Please contact us through email during the holidays.

2 Information on Off-campus Accommodation

Students who did not successfully apply for on-campus dormitory should prepare for off-campus accommodation (the following off-campus accommodation locations are listed for your reference) and fill in the “Off-campus Accommodation Registration Form for International Students” (refer to the annex) in advance.

The following information is only for your reference:

*The university has no cooperative relationship with off-campus accommodation. The above information is for reference only.

2.1 Off-campus Accommodation Registration Form for International Students

According to Article 39 of the Exit and Entry Administration Law of the People’s Republic of China, for foreigners staying in hotels in China, the hotels shall register their accommodation in accordance with the regulations on the public security administration of the hotel industry, and submit foreigners’ accommodation registration information to the public security organs in the places where the hotels are located. For foreigners who reside or stay in domiciles other than hotels, they or the persons who accommodate them shall, within 24 hours after the foreigners’ arrival, go through the registration formalities with the public security organs in the places of residence.
In order to facilitate our international students to register for accommodation, the following procedures have been introduced in consultation with the Shanghai Public Security Administration.

Registration Process:

Online Registration: Scan the following QR code and register according to requirements.

Step 1: Scan the QR Code;

Step 2: Choose your ID type (passport), and upload the information page of passport and your portrait;

Step 3: Fill in your address and dates of arrival and departure, and check the letter of commitment and submit;  

Step 4: Check the result and print the electronic Registration Form.